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Delivery

What is your shipping policy?

Delivery and Collection Information. Our UK delivery service is available online. All our UK online orders are shipped by a tracked express courier service  - DPD or DX. Mainland UK Delivery Charges*. Orders over £50 inc VAT          -   FREE. Orders

How much does shipping cost?

Delivery Information. Our UK delivery service is available online. All our UK online orders are shipped by a tracked express courier service  - DPD or DX. All orders are scheduled for a Next Day Service (Monday to Friday). Mainland UK Delivery Charge

When Will I Receive My Order?

When Will I Receive My Order?. Delivery Information. If an order is placed before 1pm on a weekday, it will be despatched the same day. If an order is placed after 1pm on a weekday, we will try our best to despatch same day but cannot guarantee in wh

International deliveries

International delivery service. International deliveries are currently unavailable. Our UK delivery service is available online. All our UK online orders are shipped by a tracked express courier service  - DPD or DX. Delivery Information

How long does delivery take?

Orders are scheduled for a Next Working Day Service (Monday to Friday). Please note, no deliveries will be scheduled for weekends or National Bank Holidays, so please allow additional time in these circumstances. If an order is placed before 1pm on a

My order has been damaged

All of our packaging is custom-designed to ensure the safe and secure delivery of all your online paint orders. Of course, it's not invincible and spillages can happen in transit but we've gone to great lengths to minimise this. Our couriers are gene

I have only received part of my order

Where possible, we will always ship your order together and at the same time in reinforced/approved packaging via a tracked courier service. Due to the weight of many of the products that we sell as well as differing sizes, orders may be split into s

Why is there an additional charge for delivery?

Delivery for orders over £50 is usually free to most of the mainland UK, however, our couriers may apply an additional charge for deliveries to areas that they consider to be remote. The additional charge will be indicated at checkout after you have

My order is late

We do everything we can to meet the delivery times specified, however, occasionally delivery times may be affected by factors beyond our or our courier's control and cannot be guaranteed. Delivery Times are calculated in working days - i.e. Monday to

I have not received shipping/tracking information after placing an order

Tracking information will be sent as soon as an order is prepared for courier collection. We aim to ship all orders that are received on a weekday before 1 pm on the same day using a tracked delivery service. If you placed your order after 1 pm or on

Packaging

All of our packaging is custom-designed to ensure the safe and secure delivery of all your online paint orders. Of course, it's not invincible and spillages can happen in transit but we've gone to great lengths to minimise this. We're confident your