When Will I Receive My Order?Updated 6 months ago
When Will I Receive My Order?
If an order is placed before 1pm on a weekday, it will be despatched the same day. If an order is placed after 1pm on a weekday, we will try our best to despatch same day but cannot guarantee in which case, we will despatch on the next working day. We use a trusted fully-tracked service to ensure your order arrives swiftly and in perfect condition. You will receive an email and text message to track your order.
All orders are scheduled for a Next Day Service (Monday to Friday).
If an order is placed before 1pm on a weekday, it will be despatched on the same day (excluding National Bank Holidays). If an order is placed shortly after 1pm on a weekday, we will try our best to despatch same day, however, this cannot be guaranteed.
Orders placed after 1pm on a weekday or over a weekend will be shipped on the next working day. For example:
- An order placed after 1 pm on a Thursday will be dispatched on Friday with an expected delivery attempt on Monday (excluding National Bank Holidays).
- An order placed after 1 pm on a Friday, over the weekend, or before 1 pm on a Monday, will dispatch on Monday with an expected delivery attempt on Tuesday (excluding National Bank Holidays).
Please note, that we cannot 100% guarantee next-day delivery. We advise customers to order in plenty of time to allow for unforeseen delays as well as not to book any contractors until orders have been received and checked.