thepaintshed

<div data-spacing="0" data-gap="0"><p id="isPasted"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><strong>Frequently Asked Questions</strong></span></p><p><br></p><p><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Please see below for answers to our most commonly asked questions.</span></p></div><h2 id="isPasted"></h2><h4 id><span style="font-family: Arial,Helvetica,sans-serif;"><br></span></h4><h4 id="customer-support"><span style="font-family: Arial,Helvetica,sans-serif;"><a href="https://www.thepaintshed.com/help/faqs#tab-l8u3xwg" style=" text-decoration: none;">Customer Support</a></span></h4><h4 id="delivery"><span style="font-family: Arial,Helvetica,sans-serif;"><a href="https://www.thepaintshed.com/help/faqs#tab-nwrwgni" style=" text-decoration: none;">Delivery</a></span></h4><h4 id="painting-advice"><span style="font-family: Arial,Helvetica,sans-serif;"><a href="https://www.thepaintshed.com/help/faqs#tab-vgv028q" style=" text-decoration: none;">Painting Advice</a></span></h4><h4 id="packaging"><span style="font-family: Arial,Helvetica,sans-serif;"><a href="https://www.thepaintshed.com/help/faqs#tab-k7ed4pn" style=" text-decoration: none;">Packaging</a></span></h4><h4 id="colour-matching"><span style="font-family: Arial,Helvetica,sans-serif;"><a href="https://www.thepaintshed.com/help/faqs#tab-xl9f81i" style=" text-decoration: none;">Colour Matching</a></span></h4><h4 id="bulk-buying"><span style="font-family: Arial,Helvetica,sans-serif;"><a href="https://www.thepaintshed.com/help/faqs#tab-ty667v0" style=" text-decoration: none;">Bulk Buying</a></span></h4><p><span style="font-family: Arial,Helvetica,sans-serif;"><br></span></p><h2 id="need-further-help"><span style="font-family: Arial,Helvetica,sans-serif;">Need further help?&#xA0;</span></h2><p><span style="font-family: Arial,Helvetica,sans-serif;">Please <a href="https://www.thepaintshed.com/contact" style=" text-decoration: none;">contact us</a>.</span></p>

Frequently Asked Questions. Please see below for answers to our most commonly asked questions. Please contact us.

Frequently Asked Questions

Help Placing An Order Online

Our stores, locations, and contact details

In-Store Services

Paint Colour Matching

Our Prices

Deals

Trade Paint or Retail Paint

Do I have to be a tradesperson to buy from The Paint Shed?

The Paint Shed News

Trade Accounts

Opening and Closing times

Where is my local/nearest store?

Our Brands

Stores and In-Store Services

Colour Match FAQ

Are colour matches exact?

Colour Selection

Testing Paint Samples

Online colour charts

Colour Finder

How to request a colour match

Colour Matching

A Guide to Decorating Tools

Painting Tools and Accessories

What types of decorating tools do you need for a painting project?

Paint Brushes

What type of roller should I use?

A Guide to Workwear

A Guide to Filler and Caulk

A Guide to Cleaning and Prep

A Guide to Wallpaper Adhesives

Painting Tips For Gardens

How To Paint Sash Windows

Decking Oil: When to Apply & How to Look after Decking

How To Protect Your Exterior Wood and Garden Furniture

How To Paint Garden Furniture

How to Paint Masonry and Concrete Surfaces

How To Paint A Metal Garage Door

How to choose a front door colour to suit your home

How to paint aluminium window frames

The Correct Order to Paint a Room

How to paint a bathroom

How To Paint a Bathroom Cabinet Or Vanity

How To Paint A Ceiling

How To Paint Kitchen Cabinets

How To Paint A Radiator

How To Paint Floors

Home Office Painting Ideas

Cutting In Tips

How to Paint a Wall

Anti Mould Paints

Furniture upcycling

Baby Safe Paints

Oil for Wooden Floors and Doors

Kitchen Worktop Oils

The Best White Emulsion Paint According To Our Experts

Farrow and Ball Modern Emulsion or Estate Emulsion?

Crown Clean Extreme Professional Decorator Review

The Best Paint for Skirting Boards

Multi-Surface Paints

The Best Green Colours For Kitchens

Farrow & Ball Greens

Stain Covering Primers

How To Choose The Right Paint

Jotun Demidekk woodcare range

How To Paint A Concrete Patio

How to Paint Fascias, Soffits and Bargeboards

How To Paint A Door

How To Paint Exterior Woodwork and Metal

What is the best paint for uPVC doors and windows?

How To Repaint Exterior Brickwork

How to paint uPVC Doors

Masonry Paint Colours & Inspiration

What is best for decking, oils or stains?

How to restore decking?

How to mist coat

The Best Paints and Oils for Summer Houses

A guide to Jotun Demidekk woodcare range

Painting Tips For Landlords

The Best Anti Mould Paint

Benefits of Durable Paint

Benefits of Trade Paint

Zero VOC and Low VOC Paint

Woodcare

What primer do I need?

How to Use a Paint Primer

Shellac Based Primers

How to dispose of paint?

Benjamin Moore Whites

Tips and Advice

Kitchen Paint

Hallways

Interior Wood

Floor Paint & Floor Varnish

Wood Oil & Waxes

Wooden Kitchen Worktops

Bathroom Paint

Radiator Paint

Interior Furniture Paint

Children's Nursery Paint

Living Room

Kitchen Cupboard Paint

Farrow and Ball - Dead Flat

Durable and washable paints

Mould inhibiting paints

Farrow and Ball Paint Finishes

Which emulsion is best?

Little Greene

Farrow & Ball

Benjamin Moore Paint Spotlight: Best Paint for Bathrooms

Furniture upcycling: What paint to use on wooden furniture?

DIY Projects - Interior

Exterior Metal Paint

Exterior Walls and Masonry Paint

uPVC Paint

Front Door Paint

Garage Door Paint

Concrete Paint

Cladding

Painting Metal Railings

DIY Projects - Exterior

Garden Furniture Paint

Shed Paint

Fence Paint

Decking

Patio Paint

Summer House Paint

Log Cabin Paint

Pergola Paint

How To Protect Teak Outdoor Furniture

DIY Projects - Garden

Product Finder

Contact Us

Bulk Buying

How do I apply promo or discount codes?

Can I edit or add anything to my order?

Brands

Designer Paints

Sign Up to our Newsletter

My discount code won't apply

Discount code FAQ

How do I check if you have a product in stock?

Discount Codes

Is a paint oil or water based?

Tester pots, samples, and shade cards

Benjamin Moore

Customer Service team - Contact Us

My Account

What is your shipping policy?

How much does shipping cost?

When Will I Receive My Order?

International deliveries

How long does delivery take?

My order has been damaged

I have only received part of my order

Why is there an additional charge for delivery?

My order is late

I have not received shipping/tracking information after placing an order

Packaging

Delivery

Can I cancel my order?

What’s your return policy?

What is your cancellation policy?

How do I start a return?

When will I get my refund?

Why do I need to use your packaging when returning an item?

Why can't mixed to order/tinted colour products be returned?

Returns and Refunds

Customer Support

Painting Advice

Need further help? 

Frequently Asked QuestionsUpdated 4 months ago